Community Services

Psychology provides an excellent base for work in community and welfare services, with roles in areas including:

  • Social work
  • Welfare work
  • Child protection
  • Juvenile justice
  • Community corrections
  • Disability work
  • Drug and alcohol
  • Youth work
  • Other roles such as administration, management, policy and research.

Further study

While a BBSc gives you an excellent foundation for work in this area, it does not train you in interventions with people (for example ‘case management' skills). Further study is required to gain these skills. Options include:

  • TAFE courses: Certificates or Diplomas, for example Community Services or Welfare Services
  • Graduate entry to undergraduate courses, for example Social Work
  • Graduate Certificates or Diplomas such as Disability Studies or Rural Social Welfare.
    Some possible roles without undertaking further study:
  • Customer service roles in government and community organisations (Centrelink, TAC, non-government welfare organisations)
  • Case management roles where training is provided on-the-job (for example Housing Officers with Human Services)
  • Residential care work in juvenile justice/youth and disabilities
  • Administrative support in government departments and non-government organisations.


Counselling overlaps with community services, but extends beyond this client group into all groups within society and more diverse settings such as in the workplace or schools. There is an array of counselling specialties based on client groups or issues, including:

  • child and family
  • personal
  • grief and loss
  • trauma
  • genetic, and
  • career.

Counselling requires further specialised training such as fourth year psychology (or beyond), Graduate Diploma in Counselling* or training with private counselling training organisation.

*Graduate courses may require some relevant life, work or voluntary experience.