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Workshop - When Clients Don't Follow Directions: Dealing with Non-adherence to Treatment Plans
Format Workshop
Presenters Cinzia Gagliardi - Clinical and Forensic Psychologist
Description Workshop - When Clients Don't Follow Directions: Dealing with Non-adherence to Treatment Plans

Any Case Management or Treatment Professional will tell you that the most frustrating aspect of their job is when the clients they are working for don't follow their directions. Despite all good intentions, the professional can sometimes hinder the chances that clients will follow through on mandated processes or activities that are shown to be beneficial. For Insurance Case Managers, Rehabilitation Consultants, Return to Work Providers, Injury Management Advisors and Psychologists, the job of encouraging clients to attend appointments, undertake assessments, undertake treatment, or even communicate, can be at times very challenging.

This workshop is designed to provide participants with information to develop their skills in engaging with clients, fostering effective working relationships, and motivating their clients to participate in activities they naturally would attempt to avoid.

The workshop is aimed at Insurance Case Managers, Rehabilitation Consultants, Return to Work Providers, Injury Management Advisors, and Psychologists, working with injured workers.

About the Workshop

The aim of the workshop is to provide practitioners with up to date scientific and practical knowledge in relation to the development of an effective working relationship.

Participants will learn:
 How to identify the factors that lead to clients being motivated to engage;
 How to foster an effective working relationship with your clients, so that they are more likely to undertake activities;
 How to manage resistance;
 How to work towards personally meaningful goals.

About the Presenter: Cinzia Gagliardi

Cinzia Gagliardi is a Senior Clinical and Forensic Psychologist, with over 17 years experience in the assessment and treatment of chronically mentally ill individuals. Cinzia has worked in a variety of areas of psychological practice including:

 Corporate / Organisational Psychology
 WorkCover
 Forensic Psychology though the criminal justice system
 Eating Disorders
 Sexual offender treatment and Assessment
 Private Practice (Clinical Psychology)
 Lecturing, tutoring and supervising Intern Psychologists

Cinzia combines up to date research knowledge, practical skills training and real life case studies to assist participants to gain skills that can be used immediately in managing, treating and assisting clients.
Location NSW Metro, Australia
Venue Medina Grand Sydney
511 Kent Street, Sydney NSW 2000

Please contact the event organiser to confirm if this venue is wheelchair accessible
Start/End Date 11 Oct 2012
Time 9:00 AM - 1:00 PM
Cost Single Workshop: $225.00 (member) - $250.00 (non-member); 2 Workshops: $425.00 (member) - $475.00 (non-member); 3 Workshops: $575.00 (member) - $650.00 (non-member)
Notes Psychological Health Interventions is offering a series of 3 workshops in both Parramatta and Sydney. SERIES INFORMATION   Workshop 1: What Works in Pain Management  Sydney Date: 14 September 2012 (9:00 AM - 1:00 PM)  Parramatta Date: 11 May 2012 (9:00 AM - 1:00 PM)   Workshop 2: When Clients Don't Follow Directions  Sydney Date: 11 October 2012 (9:00 AM - 1:00 PM)  Parramatta Date: 15 June 2012 (9:00 AM - 1:00 PM)   Workshop 3: Critical Incidents  Sydney Date: 9 November 2012 (9:00 AM - 1:00 PM)  Parramatta Date: 3 July 2012 (9:00 AM - 1:00 PM)    Discounts are available to APS members and for multiple booking purchases.
Organiser Psychological Health Interventions
Contact Name Christina Barni
Telephone 1800 424 635
Email cbarni@psychi.com.au
Fax 02 9283 4722
Website www.psychi.com.au
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