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Event Details


Fighting Fair: Mediation & Conflict Resolution Training

Format Workshop
Presenters Scott Dutton BSc.(Psych); BSW.
Description This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles and process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented and practiced. The course can be utilised in many different areas of conflict e.g. client work, workplace disputes and interpersonal conflict.

On completing the 2-day course, participants will be able to:
Identify factors contributing to possible causes of conflict and barriers to resolution
Identify the different levels of conflict and approaches to conflict situations
Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process
Identify where mediation fits as an Alternative Dispute Resolution (ADR) process
Identify the skills, qualities and attitudes that a mediator requires
Identify the underlying concepts and principles of the mediation process
Identify and demonstrate an understanding of the 5-stage mediation model
Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CLD) or Indigenous communities / families
Identify and demonstrate characteristics of a mindful mediator
About the presenter(s) Scott Dutton has more than 15 years in the welfare and training fields. He has mediated more than 200 formal mediation sessions in the areas of parent/adolescent, workplace, student/student, and family law conflict. Scott has trained more than 5000 professionals, teachers and students. In addition, he has supervised/inducted many new mediators into the field. Scott's qualifications include a BSW and BSc. (Psych. major). He has also completed a Masters level short course in Conflict Coaching, a Certificate IV in Assessment & Workplace Training, is a member of VADR (Victorian Association of Dispute Resolution) and the AASW. Scott is also a committee member of the Byron Bay Youth House. Scott has worked with a number of the leading mediation agencies, including the Family Mediation Centre & REFS. He has worked for two Reconnect programs and as a training consultant in schools. Scott has a private practice as a mediator, works as a mediation consultant for Access Programs Australia and as a conference convener for Juvenile Justice. He facilitates training workshops for professionals through-out Australia. Scott also facilitates in-house trainings for organisations (which have included UnitingCare, Vision Australia, Griffith Uni., Anglicare & Tafe SA).
CPD Hours
Tell me more
12 hours
[APS Institute CPD]
Location VIC Metro, Australia
Venue Travelodge Docklands
66 Aurora Lane, Docklands VIC

Please contact the event organiser to confirm if this venue is wheelchair accessible
Start/End Date 18 Oct 2012 to 19 Oct 2012
Time 9:15-4:15
Cost $480+GST
Notes Topics covered include: Conflict characters The mediation models (solo & co-mediation) Mediator listening skills ('mirroring', reflecting, reframing) Intake assessments (how to assess whether mediation is appropriate) Formal and informal use of mediation (with practice in a supportive environment)
Organiser Scott Dutton
Contact Name Scott Dutton
Telephone 0425 837756