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Incivility at work: Do rudeness, disrespect, and bad manners really matter?

Format Seminar/Presentation
Presenters Dr Barbara Griffin
Description Workers who are mistreated by colleagues, be it thoughtless rudeness or more intentional social undermining, are more likely than others to leave their job, suffer from poor emotional and physical health, have low job satisfaction, and engage in abusive retaliatory actions. Incivility has attracted increasing research attention over the last decade, which has progressed from identifying its consequences to understanding more complex, multilevel models of how this form of interpersonal mistreatment plays out in today's workplace. In this presentation, Dr Griffin will summarise the latest international research directions, and findings from her ARC-funded project. Data from a large Australian study (54,000 employees in 179 organisations) together with results from lab studies, a diary study, and a team-based intervention will provide practitioners with evidence for combating this invidious problem.
About the presenter(s) Dr Barbara Griffin is an organisational psychologist and senior lecturer at Macquarie University. She was awarded an ARC Discovery grant on interpersonal mistreatment and has become one of Australia's leading researchers on incivility in the workplace. Together with a team of talented students, she has published in national and international journals and conferences, studying the practical implications of incivility for individuals, teams, and organisations using state of the art methodological approaches.
Location NSW Metro, Australia
Venue Room X5B 292 (Music Room)
Macquarie University Campus, North Ryde

Please contact the event organiser to confirm if this venue is wheelchair accessible
Start/End Date 11 Oct 2012
Time 5.45 for 6 pm start
Organiser College of Organisational Psychologists (COP) (NSW)
Contact Name Mark Cipants
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