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The harassment of health professionals - practical prevention and effective management

Event number: 19091
6 CPD hours
Study Group Network
Presenter(s): Dr Lisa Warren MAPS

Healthcare professionals are over-represented among stalking victims and our vulnerability to patient harassment is well documented. This is partly attributable to our work including the provision of service to those who are vulnerable to developing romantic attachments or resentment based on unrealistic expectations. While many psychologists are alert to this risk, it can be difficult to know which strategies are effective in prevention and risk mitigation.

This workshop provides a practical road map for clinicians, researchers and supervisors in developing defensible practice management strategies to guard against unwanted attention from our clients and manage cases where repeated, unwanted intrusions are both unsettling and potentially a threat to personal safety. Sessions within the workshop include: (1) means to minimize risk of being harassed by a disgruntled or enamored client; (2) responding to clients who harass, and (3) balancing the ongoing clinical needs of concerning clients with the need for practice safety and the personal safety of targeted psychologists.

Workshop participants will to learn about the experiences of psychologists and other healthcare professionals across the world as well as having the opportunity to evaluate their own views and policies for managing themselves, their colleagues, students and ancillary staff.

Learning outcomes

·         - More precisely define the nature and characteristics of health professional harassment and stalking

·         - Recognise the early warning signs of clients who may pose a risk to the psychologist or their staff

·         - Detail options for responding to clients who harass

·         - Outline the considerations necessary to balance the needs of the client with the prioritising of the psychological and physical safety of the psychologist


Note for attendees:

*The Study Group Network aims to keep fees affordable and does not provide lunch. Morning/afternoon tea is included and you are welcome to bring your own lunch or purchase something nearby.

About the presenter(s)

Dr Lisa Warren is an expert in the field of stalking and threat management. She is a Clinical and Forensic Psychologist and Managing Director of the Melbourne-based threat management company Code Black Threat Management. Dr Warren can comment on reasons people pursue celebrities and members of the general public, when the pursuit is clearly one-sided. As well as stalking behaviours, her expertise includes managing those who threaten to kill people other than themselves. She has also published and lectures widely in the field of threat management


Please make sure you read the group description and details carefully before registering for a study group. CANCELLATION POLICY: As we keep study group fees to a minimum and presenters are paid according to the numbers who attend, we prefer not to provide refunds other than for 'exceptional, unforeseeable circumstances'. We are happy for you to nominate an alternative attendee or you may transfer to another study group, but only within 2 months as this adds extra admin costs. Cancellations up to 14 days prior to the study group you are registered for will receive a full refund. Cancellations within 1-13 days of the study group will receive a 50% refund. Cancellations within 24 hours of a study group will not be refunded. All cancellations must be given in writing.

Online registration


Psychology Melbourne
2/50 Queen Street
Melbourne, VIC 3000
Venue is wheelchair accessible
Start date: 10/3/2018
End date: 10/3/2018
Time: 9.30am - 4.30pm


APS member: $193
APS student member: $193
Non APS member: $386


APS - Melbourne Branch
The Study Group Network (SGN) is an initiative of the APS Melbourne Branch designed to improve psychologists’ clinical and research skills and to keep them current with new developments.
Contact Karen Holst